Privacy policy.

Effective date: 14.10.25
Last updated: 14.10.25

1. Introduction

Welcome to JUILOR Ltd (“JUILOR”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website, wearjuilor.com, or interact with us through our online store, newsletter, or social media channels.

By using our site, you agree to the practices described below.

2. Who We Are

JUILOR Ltd is a jewellery brand based in Scotland, United Kingdom.
Our registered address is 6B Broompark Drive, Lesmahagow, ML11 0DH, United Kingdom.
For privacy enquiries, please contact us at info@wearjuilor.com.
We currently operate as an online-only business and can be reached by email.

3. Information We Collect

We collect information from you when you:

  • Make a purchase

  • Sign up to our newsletter

  • Interact with our site, social media pages, or ads

  • Contact us by email

The information may include:

  • Name, address, and contact details

  • Payment and transaction details (processed securely by Stripe)

  • Email address (for order updates or newsletters)

  • Device information such as IP address or browser type (for analytics and site performance)

We never collect more data than necessary and never sell your information.

4. How We Use Your Information

We use your data to:

  • Process and fulfil your orders

  • Send you order confirmations, shipping updates, or customer service responses

  • Manage your newsletter subscriptions and product announcements (with your consent)

  • Improve our website and advertising performance

  • Comply with legal and tax obligations

Every communication we send is intentional and designed to add value — we don’t believe in excess, digital or otherwise.

5. How Your Data Is Stored and Shared

Your personal data is stored securely within Squarespace (our website host), Stripe (our payment provider), and MailerLite (our email marketing platform).
We also use Pinterest and Meta (Instagram/Facebook) for advertising and analytics.

Each of these platforms complies with GDPR and uses encryption to protect your information.
We do not share, rent, or sell your personal data to any other third parties.

6. Your Rights

Under UK and EU data protection law (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing emails at any time

  • Request restriction or objection to certain processing

To exercise any of these rights, contact us at info@wearjuilor.com.

7. Cookies and Analytics

We use cookies to ensure our site runs smoothly and to understand how visitors engage with it.
Cookies help us refine our content, improve your shopping experience, and support our conscious approach to marketing.

You can manage or disable cookies at any time through your browser settings.

Find out more on our cookies policy page.

8. Email Marketing

When you subscribe to our mailing list, we store your email address with MailerLite, who securely process and protect your data.
You can unsubscribe at any time by clicking the link at the bottom of any JUILOR email, or by contacting us directly.

9. Data Retention

We retain your personal data only as long as necessary for legal, accounting, or operational reasons — typically 6 years for financial records.
After this period, data is securely deleted or anonymised.

10. Changes to This Policy

From time to time, we may update this Privacy Policy to reflect new practices, technologies, or legal requirements.
The most recent version will always be available on our website, and the “last updated” date will indicate when changes were made.

11. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:
info@wearjuilor.com

12. Closing Note

At JUILOR, we believe that integrity extends beyond design — it also includes how we handle your trust.
Every decision, from sourcing to storage, reflects our belief in luxury without excess — a commitment to doing things the right way, both for people and the planet..